A strong practice management platform has at its heart three core elements. The recording of billable time, flexible accurate billing and finally comprehensive performance analysis.
Once the go-to platform for perceived ‘CRM’ and other marketing requirements practice management systems are evolving to become part of a wider integrated ecosystem, giving up responsibility for data capture and information storage to solutions that are stronger and more capable of meeting the demands of a firm in the 2020s. They are no longer the central data source they once were.
Although workflow and scheduling modules are a positive existence in practice management firms will look to the platform to integrate with 3rd party solutions to satisfy these requirements. At Symphony we have developed a unique vision of this changing landscape and are able to provide a road map for mature practice management platforms forward into the future to take advantage of a broadening ecosystem of choice.
A robust scalable PM solution will be extended when engagement records are automated from CRM together with fixed fee contracts all complimented with mobile time capture.
In addition to measuring time and its realisation firms require sound budgeting and gross margin analysis alongside client workflow.
Moving beyond the pdf fee or statement to electronic presentation in an interactive manner to facilitate electronic payment, faster settlement via an online portal for managing debt.
A firms ability to take action requires an analytical platform that provides insights into performance and behaviour. Only then does the data mean anything.
Firms can’t afford to get bogged down in Finance, HR and IT silos. Practice Management must do what it does best and at the same time collaborate with client relationship life-cycle platforms.
Advance Practice Management is a comprehensive, highly tailor-able solution that drives both productivity and profitability. Incorporating streamlined processes right the way through to billing, by de-duplicating effort and eradicating time wasted in many areas of administration, genuine cost savings are achieved.
Designed to meet the time recording demands of leading accounting firms the mobile app, available on iOS and Android, connects to the TimeCapcha cloud service using Microsoft Azure technology to integrate to the firms practice management system
Unique to Symphony APS, SymphonyIQ provides browser-based performance reports using the latest online analytical processing technology including PowerBI.
Powered by SugarCRM our solution covers more than just business development and marketing. An incredibly powerful catalyst for change it has the capacity to absorb outdated functionality in legacy systems and the creation of a modern ‘joined-up platform that eliminates data silos
Renowned for its success with the Advance™ Practice Management System, Symphony’s sister company, Advanced Professional Solutions (APS), recognized the need for a world-class CRM solution to focus on helping its accounting and consulting clients develop more business and improve client relationships.
Talk to us about getting your software application platforms working together to support your firm’s organisational objectives and strategic goals…
