We see it time and again. When a firm’s systems are truly integrated – CRM, Practice Management and legacy systems, allow for easy access to data from across the organisation and your team have the means and freedom to build their all-important client relations.
In this state firms are far more enabled to have those opportunity conversations, with both prospects and existing clients.To achieve this outcome we offer the best of both worlds capability. We mix our technical software and network disciplines with a consultative capacity to support the strategies for extending the lifetime value of a client, generating new business easily and saving time and money.
Just as crucially, Symphony has grown on the basis of relationship building with absolute transparency. We’re honest and open, always ready to provide realistic opinions and advice. Symphony gives you the whole picture. Our analysis will clearly identify what’s good, bad or indifferent in your existing set up, and precisely define the solution.
The Symphony approach offers a broad spectrum of solutions that enable professional service firms to remove the forces that are restraining business performance and enable focus on those that drive the future. In a nutshell its doing things right with the right things.
Our team draws together some remarkable people, individuals with the skills and experience to help your firm make the most of the rapidly transforming data integration landscape.
I enjoy working with enthusiastic and driven people supporting entrepreneurial success. Applying experience and knowledge of business, strategy and management - gained from different countries and cultures - helps others to see a forward path, revealing options and value improvements. A key focus for me is to research and lay out facts in language and terminology that others find easy to understand. It is essential to bring teams into a discussion on change, to help define a solution and then work with them to make it a reality. LinkedIn @briancoventry
brian.coventry@whysymphony.com
+44 7976 919 966
Over the last 30 years, I’ve been fortunate to have the opportunity to work on some ground-breaking, innovative technology projects around the world. Sometimes supportive of established incumbents like newspaper groups or accounting firms; sometimes disruption plays in online marketing, recruitment or payroll. But, always alongside remarkable people. I’m excited to be working with the talented people at Symphony to deliver practical innovation into our clients and their clients’ businesses. LinkedIn @PhilLowe_CDir
+44 7802 370 770
I am driven by the challenge to make IT systems work to deliver great outcomes. The systems and software we work with have tremendous potential, I enjoy applying my skills to getting the best from them and our team for our clients’ benefit. My background involves transitions in industry and career, from Hospitality to Information Technology, which give me a broad base of understanding and experience of systems, service delivery, and team collaboration.
+44 330 025 0124
We believe in clarity, fairness, transparency. That’s how we build strong relationships, and solutions which fulfil your aims in every respect.
This applies to every aspect of the services we offer. From award winning software to the ways we maintain communication with you, Symphony takes the view that we can always push beyond the norm. So long as change continues to happen, we’ll continue to stretch our capabilities, regarding high standards as the standards to beat.
For us the whole point of CRM is to make it so completely useable and useful that your people embrace it enthusiastically. The technicalities of reaching that point may be complex, but the goal is more than worth the effort. CRM remains a ‘sleeping giant’ in most firms; partnering with Symphony will release its huge potential as a valuable business tool all your teams can fully engage with.
Symphony’s business ethos is one of complete transparency and honesty. In our view there’s no more efficient way to meet a challenge than by addressing issues with candour. Everyone needs to see the full picture - ‘warts and all’ - for problems to be solved quickly and fully. Blame is unproductive; being economic with the truth is always expensive. We prefer to simply get on with achieving your solution.
Naturally we choose partners who are best able to fulfil our promises to our clients. So quality, flexibility, expertise, openness and value are Symphony’s selection criteria. From Europe, Australia and New Zealand to the USA
We’re proud to be a global OEM partner for Sugar CRM. Adapting Sugar’s respected platform has led to Symphony CRM, and the means for you to create extraordinary client relationships through the most innovative and affordable CRM on the market, specifically tuned to match the demands of professional service firms
Client Sense was developed collaboratively with mid-tier law firms, in response to the challenges faced when relying on manual data entry to support the firms’ Business Development and Client Relationship Management initiatives.
APS maintains a market-leading position in practice management and business intelligence solutions. Their Advance suite is the proven and trusted by professional service firms from New Zealand to the USA. For Symphony, it remains the ideal integration partner with our CRM, with the unerring capacity to transform practice management
The Association for Accounting Marketing (AAM) is a national trade association and a one-of-a-kind network of marketing, business development and growth strategists. The association was formed to provide education, community and resources for accounting firms.
Symphony is a partner of the Legal Support Network (LSN) which has been building a community for people in law firm management throughout the UK since 2006. LSN brings the legal business services community together online and through its networking events.
Sales Plus Profit listen to you, identify where your challenges are, apply their methodology and show you how to implement a Sustainable Sales System© to reduce your risk and maximise your potential. Sales problems fixed, no drama.
One of our key partnerships in our automation offer, Codeless Platforms helped us create Symphony BPA, a powerful suite of business process management technologies. The solution integrates a range of business applications, which allows you to automate virtually any employee-driven process.
Talk to us about getting your software application platforms working together to support your firm’s organisational objectives and strategic goals…